Privacy Policy

Overview

At Zorion Flare Manor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

Our Commitment

We adhere to Canadian privacy laws and international best practices to ensure your personal information remains secure and confidential.

Information We Collect

Personal Information

Name and contact details
Reservation and booking information
Payment and billing information
Identification documents
Special requests and preferences

Technical Information

IP address and device information
Browser type and version
Website usage patterns
Cookies and tracking data
Location information (when permitted)

How We Use Your Information

Service Delivery

Process reservations, provide accommodation services, and fulfill your requests during your stay.

Communication

Send booking confirmations, updates, promotional offers, and respond to your inquiries.

Improvement

Analyze usage patterns to improve our services, website functionality, and guest experience.

Data Protection & Security

Security Measures

SSL encryption for all data transmission
Secure servers with regular security updates
Staff training on privacy protection
Access controls and authentication systems

Payment Security: All payment information is processed through PCI-compliant systems and is never stored on our servers.

Your Privacy Rights

Right to Access

Request copies of your personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of your personal information under certain circumstances.

Right to Object

Object to processing of your personal information for marketing purposes.

Right to Portability

Request transfer of your data to another organization in a structured format.

Right to Restrict

Request limitation of processing your personal information.

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Cookie Type	Purpose	Duration
Essential	Enable basic website functionality	Session
Analytics	Help us understand how visitors use our site	2 years
Marketing	Deliver personalized content and advertisements	1 year
Preferences	Remember your settings and preferences	1 year

Cookie Control

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Third-Party Services

Payment Processors

Secure payment processing through certified PCI-compliant providers.

Analytics Services

Website analytics to improve user experience and service quality.

Email Services

Secure email communication for confirmations and updates.